Returns & Exchanges
At Theater, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for most items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as a final curtain call.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its unworn, unwashed state.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing